Supplier Communication
Quality Policy
K2 Aero Services Corp. is dedicated to delivering services and products that provide complete satisfaction to our customers.
We are committed to building quality partnerships with our customers by consistently providing quality products, optimized processing, and on-time delivery. To support this commitment, K2 Aero Services Inc. has established a Quality Management System that will meet the AS9100 Standard.
This commitment is further demonstrated through:
Purchase Orders Terms, Conditions and Quality Assurance Provisions
These provisions define the requirements beyond those defined by the drawing(s) and/or specification(s) and are stated on our purchase orders to clarify and better communicate performance agreements of both parties.
K2 Aero Services Corp. is dedicated to delivering services and products that provide complete satisfaction to our customers.
We are committed to building quality partnerships with our customers by consistently providing quality products, optimized processing, and on-time delivery. To support this commitment, K2 Aero Services Inc. has established a Quality Management System that will meet the AS9100 Standard.
This commitment is further demonstrated through:
- Ensuring adequate and on-going training is provided to our employees
- Adhering to proven procedures
- Our total devotion to meeting and exceeding all requirements
- Continually reviewing and improving the effectiveness of our Quality Management System
- K2 Aero Services Corp. Management
Purchase Orders Terms, Conditions and Quality Assurance Provisions
These provisions define the requirements beyond those defined by the drawing(s) and/or specification(s) and are stated on our purchase orders to clarify and better communicate performance agreements of both parties.
| Purchase Order Terms & Conditions for External Provider |
Policy Requirements
Supplier will comply with all regulations including but not limited to, Health & Safety, Customs, International Traffic in Arms, Canadian Controlled Goods Registration program and Transportation.
QMS Requirements
Suppliers shall maintain a QMS (including where applicable a third party certification) that satisfies both K2 Aero and its customer’s QMS requirements. Suppliers QMS evaluations will be performed by K2 Aero to ensure compliance.
Control of Changes
Suppliers shall notify K2 Aero of the changes in product and/or process definition, sub-tiers, facilities and, where required, obtain organization approval.
Personnel Qualifications
Suppliers personnel performing work affecting K2 Aero product quality shall be competent on the basis of appropriate skills, experience and, where applicable, valid certification.
Use of Sub–tier Suppliers
Supplier shall not sub contract K2 Purchase Orders.
Record Retention
All applicable records and documentation associated with the products, goods and services purchases must be retained by supplier for minimum 10 years. Suppliers shall provide all records to K2 Aero, when unable to retain records at their facilities for the specified years and/or prior to destroying them.
Delivery
K2 Aero will pick up all its goods otherwise indicated on the Purchase Order.
Product/Process Changes
Supplier must advise K2 Aero Services Corp. in advance of any product or process changes that affect products, goods or services delivered to our facility and where required obtain written approval prior to delivery of such products, goods or services.
Packing
Supplier must package products in such a way that they are protected from physical damage and the environment. Damage that occurs in transit is the responsibility of the Supplier.
Right of Entry
Supplier agrees to grant access by our organization, our customers and regulatory authorities to the applicable areas of all facilities, at any level of the supply chain involved in the order and to all applicable records.
K2 Aero Acceptance
Upon receipt, the articles ordered under this purchase order and documentation are subject to final acceptance by K2 Aero Services Corp.
First Article Inspection
The product being supplied against this purchase order is subject to FAI.
Certification
Required Certifications shall accompany each shipment.
Material Certification:
Special Processing Certification:
Certificate shall include a description (type, grade, finish, thickness etc.) of the process as required by the applicable drawings and/or specifications and shall state the type and results of any inspection and/or tests performed including, where applicable, test specimens.
Counterfeit Parts Avoidance and Substitution Control
Only OEM/OCM or their franchised distributors are allowed to deliver hardware products. Hardware shall be new and authentic. No counterfeit or suspect counterfeit parts are to be contained within the delivered products. Documentation shall be provided that authenticates traceability to the applicable OCM/OEM. Original certificates of conformance from OCM/OEM shall be provided for all delivered items. In the event that the suppliers become aware of delivering a suspect counterfeit product, the suppliers shall notify K2 Aero Services Corp. within 1 working day of counterfeit identification and are encouraged to report to the government industry data exchange program (GIDEP). The counterfeit items shall be destroyed beyond their reconstruction and a record of destruction shall be provided containing the date of destruction and a clear identification of the material such as part number and quantity destroyed.
Confidentiality
Supplier agrees to maintain confidentiality of and not use and disclose drawings, specifications, technical information or any other data supplied by K2 Aero Services Corp.
Payment
Payment terms of K2 Aero Services Corp. Purchase Orders are 60 days unless otherwise indicated.
Non-Conforming Products/Services
Suppliers shall submit notification to K2 Aero Services Corp. of any nonconforming product and/or material and to have it quarantined at their facility until the disposition approval is received.
Parts that require processing shall be inspected by the supplier upon receipt for any dents, scratches and/or other kind of damages and report findings immediately to K2 Aero Services Corp. prior to commencing the work. Suppliers will be held liable for any damages found once processing is completed.
First Article Inspection
When specified on Purchase Order, Supplier must provide samples for evaluation accompanied by an AS9102B FAI Report, prior to manufacturing of the whole quantity ordered. . This report may be in any format suitable to the supplier's system but must contain variable data for 100% of all drawings characteristics and account for 100% of all other features such as drawing notes and processes and must be representative of production processes actually used. The FAI report shall be consistent with the requirements of AS9102 (latest revision), Aerospace First Article Inspection Requirement. All FAI submissions and supporting documentation must be forwarded electronically to Quality Manager at K2 Aero prior to the delivery of the first production lot.
Products already accepted by FAI shall repeat FAI or delta FAI under the following conditions:
Supplier will comply with all regulations including but not limited to, Health & Safety, Customs, International Traffic in Arms, Canadian Controlled Goods Registration program and Transportation.
QMS Requirements
Suppliers shall maintain a QMS (including where applicable a third party certification) that satisfies both K2 Aero and its customer’s QMS requirements. Suppliers QMS evaluations will be performed by K2 Aero to ensure compliance.
Control of Changes
Suppliers shall notify K2 Aero of the changes in product and/or process definition, sub-tiers, facilities and, where required, obtain organization approval.
Personnel Qualifications
Suppliers personnel performing work affecting K2 Aero product quality shall be competent on the basis of appropriate skills, experience and, where applicable, valid certification.
Use of Sub–tier Suppliers
Supplier shall not sub contract K2 Purchase Orders.
Record Retention
All applicable records and documentation associated with the products, goods and services purchases must be retained by supplier for minimum 10 years. Suppliers shall provide all records to K2 Aero, when unable to retain records at their facilities for the specified years and/or prior to destroying them.
Delivery
K2 Aero will pick up all its goods otherwise indicated on the Purchase Order.
Product/Process Changes
Supplier must advise K2 Aero Services Corp. in advance of any product or process changes that affect products, goods or services delivered to our facility and where required obtain written approval prior to delivery of such products, goods or services.
Packing
Supplier must package products in such a way that they are protected from physical damage and the environment. Damage that occurs in transit is the responsibility of the Supplier.
Right of Entry
Supplier agrees to grant access by our organization, our customers and regulatory authorities to the applicable areas of all facilities, at any level of the supply chain involved in the order and to all applicable records.
K2 Aero Acceptance
Upon receipt, the articles ordered under this purchase order and documentation are subject to final acceptance by K2 Aero Services Corp.
First Article Inspection
The product being supplied against this purchase order is subject to FAI.
Certification
Required Certifications shall accompany each shipment.
Material Certification:
- The proof of origin of all metals sold to K2 Aero Services Corp.
- Raw material must come from no more than two heat numbers.
Special Processing Certification:
Certificate shall include a description (type, grade, finish, thickness etc.) of the process as required by the applicable drawings and/or specifications and shall state the type and results of any inspection and/or tests performed including, where applicable, test specimens.
Counterfeit Parts Avoidance and Substitution Control
Only OEM/OCM or their franchised distributors are allowed to deliver hardware products. Hardware shall be new and authentic. No counterfeit or suspect counterfeit parts are to be contained within the delivered products. Documentation shall be provided that authenticates traceability to the applicable OCM/OEM. Original certificates of conformance from OCM/OEM shall be provided for all delivered items. In the event that the suppliers become aware of delivering a suspect counterfeit product, the suppliers shall notify K2 Aero Services Corp. within 1 working day of counterfeit identification and are encouraged to report to the government industry data exchange program (GIDEP). The counterfeit items shall be destroyed beyond their reconstruction and a record of destruction shall be provided containing the date of destruction and a clear identification of the material such as part number and quantity destroyed.
Confidentiality
Supplier agrees to maintain confidentiality of and not use and disclose drawings, specifications, technical information or any other data supplied by K2 Aero Services Corp.
Payment
Payment terms of K2 Aero Services Corp. Purchase Orders are 60 days unless otherwise indicated.
Non-Conforming Products/Services
Suppliers shall submit notification to K2 Aero Services Corp. of any nonconforming product and/or material and to have it quarantined at their facility until the disposition approval is received.
Parts that require processing shall be inspected by the supplier upon receipt for any dents, scratches and/or other kind of damages and report findings immediately to K2 Aero Services Corp. prior to commencing the work. Suppliers will be held liable for any damages found once processing is completed.
First Article Inspection
When specified on Purchase Order, Supplier must provide samples for evaluation accompanied by an AS9102B FAI Report, prior to manufacturing of the whole quantity ordered. . This report may be in any format suitable to the supplier's system but must contain variable data for 100% of all drawings characteristics and account for 100% of all other features such as drawing notes and processes and must be representative of production processes actually used. The FAI report shall be consistent with the requirements of AS9102 (latest revision), Aerospace First Article Inspection Requirement. All FAI submissions and supporting documentation must be forwarded electronically to Quality Manager at K2 Aero prior to the delivery of the first production lot.
Products already accepted by FAI shall repeat FAI or delta FAI under the following conditions:
- A change affecting fit, form or function of the part.
- A change in manufacturing source(s), process(es), inspection method(s), location of manufacture, tooling or materials, that can potentially affect fit, form or function.
- A change in numerical control program or translation to another media that can potentially affect fit, form or function.
- A natural or man-made event, which may adversely affect the manufacturing process.
- One-year lapse in production.